Listen to our CEO Shine Mathew share his expertise in tailoring online infrastructure for both short and long-term success.
Join us as we discuss:
– Finding advantages through flexibility
– Bettering customer experience
– Understanding fulfilment lifecycles
Over the last two months, I have met with retailers and brands, attended several industry events and observed the window for waiting to see how AI plays out has closed. Fast follower is still a respectable position. Early adopter is the better one. Remaining a laggard is now a decision to fall behind competitors who are already shipping faster than you.
The opportunity for Retail AI is to help customers get better answers and act on them faster. ASOS reports that AI supports around 20% of its buying decisions, while Zalando reported a 63% increase in high-value interactions with its AI Assistant during the first half of 2026.
I was talking to our Chief Revenue Officer recently about what’s trending in our industry. No shortage of candidates. But the one I keep coming back to isn’t a technology or a channel. It’s a pattern.
