Commerce Connected™
BOLD INNOVATION, TANGIBLE RESULTS
Composable strategy development
We work closely with you to understand what makes your offering unique, then implement processes and tools carefully designed to help you pinpoint the most effective vision and strategy for the future.
Cutting-edge design implementation
Your content, user experience, and visual design are key to how customers experience your unique vision. Throughout the process, we ensure an exceptional standard as well as consistency across all aspects of your business.
Digital customer experience management
We specialise in managing and optimizing all aspects of the digital customer experience. Every element is fully composable, tailored to your needs, and seamlessly integrated with legacy solutions and services.
Innovation in the marketplace
We empower you to stand out in a crowded global marketplace, helping you transform routine customer interactions into memorable experiences that actively inspire brand loyalty.
Data, AI, and analytics
Our extensive engineering expertise enables us to lead on all aspects of data engineering, ecommerce analytics, demand sensing, and generative AI.
BOLD INNOVATION, TANGIBLE RESULTS
Composable strategy development
We work closely with you to understand what makes your offering unique, then implement processes and tools carefully designed to help you pinpoint the most effective vision and strategy for the future.
Cutting-edge design implementation
Your content, user experience, and visual design are key to how customers experience your unique vision. Throughout the process, we ensure an exceptional standard as well as consistency across all aspects of your business.
Digital customer experience management
We specialise in managing and optimizing all aspects of the digital customer experience. Every element is fully composable, tailored to your needs, and seamlessly integrated with legacy solutions and services.
Innovation in the marketplace
We empower you to stand out in a crowded global marketplace, helping you transform routine customer interactions into memorable experiences that actively inspire brand loyalty.
Data, AI, and analytics
Our extensive engineering expertise enables us to lead on all aspects of data engineering, ecommerce analytics, demand sensing, and generative AI.
We create Intelligent Experiences – fully managed,
customized, and composable.
Connected Commerce Connected Commerce
Connected Commerce 360 DEGREES OF INNOVATION EXPERTISE
EMPTY (To allow all closed on initial load)
Program Management
Through effective project management, we ensure that the various workstreams making up a given project are perfectly coordinated to minimize costs, maximize efficiency, and ensure on-time delivery.
Change Management
Change Management Impactful change management is vital to the adoption, implementation, and ongoing delivery of change to your business, ensuring that any new technology you deploy is backed by the training and employee awareness required to make it effective.
DevOps
DevOps A good DevOps practice is the foundation of a healthy ecosystem, enabling you to deploynew capabilities faster by ensuring that the process of adopting new configurations and code is traceable, seamless, and fully automated.
Managed Services
Think of managed services as your insurance policy – your assurance that when anything goes wrong, we’ve got your back. We’ll make sure BAU is rapidly restored, do root cause analysis, implement a fix, and ensure similar incidents are avoided in the future.
Business Packaged Services
Unlike one-time projects, packaged services are designed to derive a specific outcome on an ongoing basis. Whether that’s business optimization, SEO optimization, or anything else, it’s about ensuring that a desired result is continuously achieved.
Case Studies
Nextbase Case Study
This dashcam manufacturer’s close collaboration with Ayata and BigCommerce enabled a massive growth in D2C sales and a rapid expansion into 19 countries across Europe and North America.
Emma Case Study
Emma responds to the challenges presented by its rapid growth with a new and transformative ecommerce solution that vastly improves customer engagement, leading to a 98 percent reduction in customer contact center call-ins.
Breitling Case Study
Breitling rapidly transforms its order management platform, resulting in significantly enhanced inventory management, an improved customer experience – and a multimillion-dollar increase in sales.
INDUSTRY INSIGHTS AND COMPANY NEWS
Add to Cart, Checkout & Post-Purchase: The Hidden Dealbreakers
You’ve done the hard work - your customer has browsed, compared options, and finally decided to buy. But just as they reach the finish line, something goes wrong, and they’re never seen again. What happened? Maybe the add to cart or checkout process was frustrating,...
A Single View of Inventory
With the changes brought to consumer expectations brought about by the pandemic, brands & retailers must now provide a seamless experience across multiple channels to remain competitive. One of the most crucial obstacles in achieving this is ensuring inventory...
What is a Single View of Order?
When it comes to customer satisfaction, having a single view of order is essential. A single view of order gives organizations the ability to deliver higher quality customer service by providing a comprehensive and accurate overview of each individual’s purchase...
What Is Single View of Customer and How Do You Achieve It?
Are you looking for ways to better understand your customer and their journey with your business? In a competitive marketplace, having an accurate understanding of your customers is key in developing strong customer relationships. Knowing who exactly your customers...
WE FOSTER COLLABORATIONS
Marcel Schneider
Expert for Order Management, Warehouse management and automation
The Quality Group
“We’re growing by at least 100 percent per year – and with the setup from last year, we wouldn’t have been able to deal with the situation this year,” Schneider said. “That is what Fluent enabled.”
Douglas De Santi
Global Head of Direct to Consumer
Nextbase
“The Ayata team truly care about what’s going on, How can you put a price on that?”
Markus Walchli
CMO
FormexWatch SA