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The Success of Subject Matter Experts
Our involvement with Emma Sleep
Emma was experiencing issues with their current software, with their CEO Andreas stating that: “In this set-up there were a lot of hands involved to implement even simple changes and that prevented us from scaling our organisation. We had more than 30 market teams going through the same bottleneck of software development. That needed to change. Beyond scalability, another issue holding us back from becoming business agile was fragility. The technical debt of the old tech stack became a burden – often up to 30% of development capacity was necessary to fix bugs occurring by unwanted side effects during development. And more than occasionally, the platform would break.”
When asked, how did AyataCommerce enable a seamless implementation during the first phase of the rollout? He replied: “AyataCommerce supported us to get going with the Fluent Commerce Order Management System and have it swiftly set-up and configured for launching our first two markets, Colombia and Chile, within just a couple of months. They are strong partners of Fluent Commerce and were able to immediately bridge the knowledge gap that occurs when selecting a new, complex system and the need to model business operations into it.” The time to market of the technology implemented at Emma relative to its scale was extremely fast, particularly by the standards of a larger enterprise. Read more about the Emma project and our involvement here: https://www.intelligentcio.com/eu/2021/11/29/emma-the-sleep-company-rises-and-shines-with-modern-e-commerce-solutions/#