Our SAP Commerce Centre of Excellence


What Does our SAP Commerce Centre of Excellence Deliver?
SAP Commerce capability at scale, without the overhead, using proven expertise & a results-driven approach
Your SAP Commerce ecosystem is critical — but supporting it is draining time, money, and resource. Whether it’s rolling out new features, integrating backend systems, or keeping up with performance issues, you’re constantly stretched.
Our SAP CoE gives you a stable, expert-led delivery capability that reduces cost and increases velocity.
How our SAP Centre of Excellence Delivers

Service Areas
- SAP Commerce Cloud enhancements and support
- Hybris upgrades and modular rollouts
- Integration with ERP, CRM, PIM, OMS, etc.
- Architecture evolution — headless, composable, API-driven
- Advisory and solution design

Operating Model
- Hybrid teams (on/near/offshore)
- Fixed or flexible engagement models
- Fully managed or embedded CoE

Features
- Accept Backorders and pre-orders
- Order Exchanges
- Optimize delivery times by choosing the nearest location with available stock
- Order ETA calculation
- Allow Refunds ahead of Returns
- FOC Replacements
- Order and returns for bundles products
- Service only orders such as appointment booking
- Digital products such as gift cards and subscriptions product type

Why Choose Ayata?
- Proven SAP Commerce delivery and support capability.
- Able to reduce operational costs by up to 20%
- Sector-focused delivery: Apparel, Luxury, Electronics, Manufacturing.
- Lean, agile team structure with UK governance.
- Faster mobilisation and lower total cost than traditional SIs.
- Established CoE for SAP Commerce with a proven track record in reducing costs.
